Collection Letter Offering Additional Discount

Date

Contact Name
Address
Address2
City, State/Province
Zip/Postal Code

OBJECT: WE OFFER ADDITIONAL DISCOUNT

Dear [CONTACT NAME],

I want to tell you how personally sorry I am to hear of the difficulties you’ve been experiencing in your business. I’m sure that your years of experience and you natural acumen will soon have you back in full swing.

Naturally, I want to help you out in any way we can, since you’ve been a good customer for many years.

We think we can extend some help on your credit account with us. As you know, it is now [DATE] and your account is [NUMBER] months late. I assume that the delay is related to your current difficulties.

Here’s how we can help you. Normally, you pay within [NUMBER] days and take a [%] discount.

Naturally, the discount is forfeited after [NUMBER] days. But, as a gesture of goodwill, I’m creating a special discount of [%] on your account. I’m enclosing a new invoice showing the new discount. I know you’re anxious to maintain a good credit relationship with us – and so I’ll look forward to receiving your payment by [DATE].

Sincerely,

Your name
Your title
(800) 123-4567
[email protected]